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Daniel Novello

Cloud Engineer (and DevOps)
  • +1 7*8 *03 ****
  • djquazzi@gmail.com
  • danielnovello.github.io

About Me

Hardworking, highly motivated professional eager to lend combined knowledge and skills to enhance business performance. Over 15 years IT experience with hands-on cloud expertise. Operates well in both individual and team capacities, leveraging seasoned work ethic to quickly adapt to different processes and drive company objectives. Resourceful and results-driven with a passion for growth and efficiency to meet company needs and increase service value. Committed to lifelong learning and going the extra mile to facilitate continuous improvement

Work Experience

September 2022 - Present
Pagefreezer | Vancouver, Canada

DevOps Engineer

  • Designed and implemented CI/CD pipelines using GitOps principles with GitHub, Git, and ArgoCD for automated and secure application delivery.
  • Proficient in Infrastructure as Code (IaC) using Terraform, Helm, Ansible, and Shell scripting to provision and manage cloud and Kubernetes resources.
  • Led end-to-end management of multi-tenant Kubernetes environments, enabling scalable and secure container orchestration.
  • Implemented centralized monitoring, logging, and alerting using ELK Stack, Prometheus, Grafana, and AWS CloudWatch for production-grade observability.
  • Extensive experience architecting and managing complex multi-account AWS environments, leveraging a wide array of AWS services (EC2, EKS, S3, RDS, IAM, CloudTrail, Route53, etc.).
  • Strong focus on cloud cost optimization and security hardening using DevOps best practices, automation, and continuous improvement.
  • Spearheaded the migration of critical workloads from on-premises data centres to AWS, ensuring high availability, scalability, and operational efficiency.
  • Maintained hybrid cloud infrastructure, managing AWS Direct Connect, site-to-site VPNs, and legacy on-premise systems as part of a broader cloud transformation strategy.
April 2022 - September 20224
Pagefreezer | Vancouver, Canada

Infrastructure Engineer

  • Administered MySQL, Tomcat, and Nginx to ensure high availability, performance, and reliability of critical applications.
  • Implemented and enforced security best practices to protect infrastructure, ensuring resources remained secure and uncompromised.
  • Managed WAN/LAN environments, including Sophos firewalls, VPNs, and AWS networking resources, supporting secure and scalable connectivity.
  • Oversaw distributed storage systems, including Ceph for on-premise workloads and cloud-native solutions for scalable, redundant storage.
  • Deployed monitoring and alerting systems to track performance and availability of applications, services, and network infrastructure.
  • Maintained robust backup and disaster recovery strategies for both on-premise and cloud environments to ensure data resilience.
  • Handled access and identity management, implementing least-privilege principles across cloud and on-premise environments.
April 2021 - April 2022
Pagefreezer | Vancouver, Canada

IT Engineer

  • Automated infrastructure tasks and streamlined operations using Bash scripting, improving efficiency and reducing manual intervention.
  • Centralized deployment, configuration, and lifecycle management of Apple macOS/iOS devices using MDM solutions (Jamf) and integrated patch management workflows.
  • Oversaw IT asset management, including hardware/software inventory tracking and lifecycle planning.
  • Automated user provisioning and deprovisioning processes, integrating with identity platforms for consistent and secure access control.
  • Administered user access management across systems, enforcing role-based access and auditing controls.
  • Conducted hardware and software testing to ensure reliability, compatibility, and performance of deployed systems.
  • Maintained secure endpoint environments using anti-malware, encryption, and compliance enforcement tools to protect against threats and data loss.
November 2007 - March 2021
DigicapeSA | Cape Town, South Africa

Senior Mac Admin | System Administrator

  • Delivered expert support for Apple devices, servers, software, and peripherals across individual users, educational institutions, and enterprise environments.
  • Integrated macOS and Windows systems into small to large-scale networks, ensuring compatibility, security, and unified management.
  • Managed and troubleshot both open-source and proprietary software used in the administration of Apple platforms.
  • Implemented and maintained storage infrastructure, including RAID, NAS, and SAN systems for performance and redundancy.
  • Automated infrastructure tasks and centralized macOS device management using MDM solutions (e.g., Jamf), Bash scripting, and structured patch management.
  • Administered Apache web servers, cloud-based services, and on-premise network infrastructure, ensuring reliability and uptime.
  • Trained and mentored junior team members, providing coaching and hands-on support to upskill them in infrastructure tools, scripting, and device management workflows.

Tech Stack

  • Cloud computing
  • Kubernetes
  • Shell Scripting (+7 years)
  • Infrastructure as code
  • Linux (+7 years)
  • Virtualization (+5 years)
  • GitOps (Automation)
  • CICD pipelines
  • Distributed File Systems (Storage)
  • Observability and Monitoring
  • Troubleshooting (+10 years)
  • IT Systems administration
  • Networking (+10 years)

Soft Skills

  • Problem-solving
  • Teamwork and collaboration
  • Self-motivated
  • Excellent communication

Certifications

  • AWS Certified SysOps Administrator
  • AWS Certified Cloud Practitioner
  • Agile Certified ScrumMaster ®
  • Cisco Certified Entry Networking Technician (CCENT)
  • Jamf 200
  • Apple Certified Technical Coordinator (ACTC)
  • MikroTik MTCNA, MTCRE

Education

  • Systems and PC Engineering
    Damelin, South Africa
    2003 - 2005

Languages

  • English
  • Afrikaans